Set Up Voice Mail
With Voice Mail from MTC, getting your messages is easy and convenient! You will always know you have received a message if you hear a stutter dial tone, or if you have a message indicator light on your phone and it is blinking. Or, if you’ve set your voice mail online to forward to your e-mail box, your voice mail messages will automatically show up in your in-box in real time.
For instructions about how to manage your Voice Mail online, click here.
To access and set-up your Voice Mail the first time:
- Dial 897-9906 or *318 if you are at home or within the MTC calling area. If you are out of town, you will need to dial 1-620-897-9906 to access your voice mail. The first time you access your Voice Mail, you will be prompted to set-up your PIN, record your name and choose your greeting.
- When prompted, you will enter a new PIN then press the # key, and then confirm. MTC will provide you with a temporary PIN when you order your voice mail service.
- Next, when prompted, you will record your name and then press the # key. You may re-record by pressing 1.
- Finally, you will be prompted to choose your greeting:
- If you would like to record your own greeting, press 1.
- If you would like to choose an automated greeting that plays your recorded name, press 2.
- If you would like to choose an automated greeting that states only your phone number, press 3.
- If you would like to choose the standard automated greeting, press 4.
Important TIP: After the first time you access your Voice Mail service, you may access your Voice Mail by dialing your home phone number. When you hear your message begin, press * and follow the prompts!
Once you have accessed and set-up your Voice Mail, you can do all of the things listed below.
- Access your voice mailbox.
- Press 3 for the greeting menu.
- Press 1 to record or change your personal greeting.
- Press 1 to accept the new greeting OR Press 2 to re-record OR Press 3 to exit without saving the new greeting.
- Access your voice mailbox.
- Press 4 for the mailbox settings.
- Press 3 for security options.
- Press 1 to enter your new PIN, then press the # key.
- When prompted to verify the PIN, enter it again and then press the # key.
- Access your voice mailbox.
- When prompted, press 1 to listen to voice mail messages.
- Press 1 to listen to new messages.
- When you are listening to your message, you may:
- Press 1 to listen to the message again
- Press 2 to save the message
- Press 3 to erase the message
- Press 4 to reply to the message (if it is from another MTC voice mail customer)
- Press 5 to forward the message to another MTC voice mail customer
- Press # to leave the message before it is done playing and go to the next message
At any time while a message is playing you can:
- Press 6 to make it louder
- Press 7 to make it slower
- Press 9 to make it faster
- Access your voice mailbox.
- Press 6 to access the erased messages menu.
- Follow the prompts