MTC Staff

MTC Staff

John Tietjens, MTC President and GM, 2005

John and his wife Chandra have two sons, Westin and Tucker and a daughter Emma. In his personal time, John enjoys spending time with family and friends and enjoys outdoor activities. John focuses on guiding the strategic growth and direction of the company, allocating budget resources, coordinating business operations, monitoring and motivating staff, managing operations, ensuring great customer service, improving process and procedures and hiring and training of employees. “My favorite thing about working at MTC are the folks I get to work with. It is a true pleasure working alongside some of the hardest working individuals I know. My fellow co-workers strive every day to do their best and push themselves to grow with the company, creating a thriving atmosphere. MTC also understands that family is a priority, with many of our staff having younger children; we are blessed to have a company that is very family orientated”.


MTC Office Team

Becky Erickson- MTC Office Manager/ Controller, 2007

Becky and her husband Ryan have two daughters, Peyton and Reece. She also has a Labrador Lila and a couple of cats. In her personal time, Becky enjoys boating, camping, hunting, fishing, gardening and reading. At MTC, Becky handles all aspects of customer billing, accounts receivable/payable, capital credit maintenance and documentation, managing Office staff and associated responsibilities, compiling data for completion of reports required by regulatory agencies and working with cost consultants and tax accountants for necessary filings. “My favorite thing about working at MTC is working for a company with good values and MTC has great employees”.

Susan Wempe- Office Assistant, 2012

Susan is married and has two children and five grandchildren. She enjoys sewing, piano, crafts and gardening. At MTC, Susan’s responsibilities include assisting with Capital Credits, billing and filing, sending appropriate correspondence, collecting and maintaining MTC history records, handling the cash receipts and cash disbursement register, keeping updated employee information, and filing/organizing company documents and records. “My favorite thing about working at MTC is the great staff”.

Dalene Teeters- Office Assistant, 2015

Dalene is married to Don and they have three children. In her personal time, Dalene enjoys camping, fishing and quilting. At MTC, Dalene’s responsibilities include assisting with Capital Credits, billing and filing, sending correspondence, collecting and maintaining MTC history records, handling the cash receipts and cash disbursement register, keeping updated employee information, and filing/organizing company documents and records. “My favorite thing about working at MTC is that the workplace environment is great!”

Gina Rugan- Supply and Inventory Specialist, 2010

Gina and her husband Gene have four children and seven grandchildren. In her personal time, Gina enjoys attending her grandchildren’s activities, going to auctions and “junking”. Gina’s responsibilities at MTC include maintaining inventory records, ordering all equipment/supplies for MTC projects, setting up account IDs for all inventory, sending and tracking equipment sent in for warranty repairs, and preparing inventory reports. “My favorite thing about working at MTC is that everyone shares the same vision and is dedicated to MTC’s mission. This truly creates a family environment where everybody is there for each other”.


MTC Operations Team

Jason Crotinger- MTC Operations Manager, 2009

Jason and his wife Briana have four daughters, Maddison, Ashlyn, Sarah and Katelyn. In his free time, Jason enjoys spending time with family, working with livestock and various technology related interests. Jason’s responsibilities at MTC include supervising the operation technicians and the network administrative engineer, being available for call-outs outside regular operating business hours and ensuring that a technician is available to respond at all times, budgeting and managing operation expenditures, encouraging initiatives, promoting morale, teamwork, and productivity and ensuring competitive services and associated equipment are operating at optimum efficiency and proficiency. “My favorite thing about working at MTC is working closely with the entire staff of MTC to apply the latest technology to meet the needs of our customers, it is very rewarding!”.

Eli Rundle- Operations Technician, 2011

In his personal time, Eli enjoys woodworking and spending time outdoors, hunting, fishing, hiking and exploring. Eli’s responsibilities at MTC include completing network service orders, service support and troubleshooting, educating customers on service equipment, being available for call-outs outside of regular operating business hours, and ensuring that excellent customer service is maintained at all times! “My favorite thing about working at MTC is thanks to the varieties of services we offer; it allows me to do something different everyday”.

Austin Eberle- Operations Technician, 2013

Austin is married to Katie, and they have a son, Emitt. He enjoys working out, motorcycles/dirt bikes, working on vehicles and watching his family grow closer together. At MTC, Austin’s responsibilities include completing network service orders, service support and troubleshooting, educating customers on service equipment, being available for call-outs outside of regular operating business hours, and ensuring that excellent customer service is maintained at all times! “My favorite thing about working at MTC is that working here feels like I am working with family”.

Howard Moore- Operations Technician, 2014

Howard and his wife have four kids. In his personal time, he enjoys long range target shooting and networking. Howard’s responsibilities at MTC include completing network service orders, service support and troubleshooting, educating customers on service equipment, installing and troubleshooting Security & Automation systems, being available for call-outs outside of regular operating business hours, and ensuring that excellent customer service is maintained at all times! “My favorite thing about working at MTC is the family environment”.

Travis Van Vickle- Operations Technician, 2014

Travis and his wife Amber have one daughter. He enjoys being outdoors as much as possible, watching the Minnesota Vikings and Gophers. At MTC, Travis’s responsibilities include completing network service orders, service support and troubleshooting, educating customers on service equipment, installing and troubleshooting PBX equipment, being available for call-outs outside of regular operating business hours, and ensuring that excellent customer service is maintained at all times! “My favorite thing about working at MTC is working with the great staff. The customer service as well as the services we provide are no doubt the best around”.

Andrew Seehafer- Network Technician, 2020

Andrew grew up splitting time between his parents’ home in Salina, KS and the farms of his grandparents in Jewell County. Graduating from Kansas State in 2009, he currently resides in Marquette, KS. Andrew is married with one daughter. When not working on project cars in the shop or working with networking in his home lab, he is an avid hunter and outdoorsman. “My favorite thing about MTC is getting to serve Rural customers and meeting their needs in the modern internet landscape.”

Josh Tosten- Network Administration Engineer, 2013

At MTC, Josh’s responsibilities include assigning and dispatching technicians for service issues and installs, all aspects of technology support, presenting recommendations on hardware, software and telecommunications equipment, managing technology resources, managing LAN security and monitoring network performance, enforcing IT standards and educating employees about compliance issues, and ensuring that excellent customer service is maintained at all times! “My favorite thing about working at MTC is being able work with many different customers to provide connectivity solutions that meet their needs”.

John Gillen- Operations Technician, 2014

John has been married to his wife since 2011. In his personal time, John enjoys learning about new things, playing video games, tabletop RPGs and card games with friends and family. Some of John’s responsibilities include completing network service orders, cable and fault locating & troubleshooting, educating customers on service equipment, being available for call-outs outside of regular operating business hours, and ensuring that excellent customer service is maintained at all times! "My favorite thing about working at MTC is all of the changes that are happening”.


MTC Construction Team

Heath Eberle- MTC Plant Manager, 1999

Heath is married and has four kids. In his free time, Heath enjoys wood working and watching movies. At MTC Heath manages the construction crew, is responsible for fiber projects and is responsible for the MTC plant and maintenance. “My favorite thing about working at MTC is that the variety of work we do keeps things interesting”.

Micah Crider- Construction Technician, 2015

Micah and his wife Shyna have two sons, Malakai and Tyler. In his personal time, he enjoys going to the lake and vacationing out of the state with the family. Micah’s daily responsibilities include placing fiber in the communities MTC serves. The process consists of placing conduit, drops, pulling and splicing fiber. “I enjoy working at MTC because it feels like a second family. They not only take good care of their employees, but they also care for your family’s well-being too. The job itself is fun and allows me to do construction which is what I love”.

Doug Eller- Construction Technician, 2011

Doug’s family includes his wife and children. In his personal time, he enjoys working outdoors and spending time with family. Doug’s daily responsibilities include placing fiber in the communities MTC serves. The process consists of placing conduit, drops, pulling and splicing fiber. “My favorite thing about working at MTC is being able to excel through adversity”.

Tanner Harms- Construction Technician, 2019

Tanner enjoys watching football and basketball, binging TV series and movies. At MTC, Tanner’s daily responsibilities include placing fiber in the communities MTC serves. The process consists of placing conduit, drops, pulling and splicing fiber. “Working at MTC, every day and project presents a new and unique challenge”.

Brandon Lyhane- Construction Technician, 2019

Brandon loves spending time with his family. They like to do activities, go on adventures and spending the holidays together! In his personal time, Brandon likes to work on vehicles, ride four wheelers and go camping. His daily responsibilities at MTC include placing fiber in the communities MTC serves. The process consists of placing conduit, drops, pulling and splicing fiber. “At MTC I’m around a lot of great, understanding and helpful people! They have taught me how to do a lot of things that I had never done before”.


MTC Marketing & Sales Team

Shayla Grasser- MTC Sales and Marketing Manager, 2008

Shayla and her husband Gary have three kids, Braeden, Kami and Kelltyn. In her free time, Shayla enjoys going to the lake, camping with family and friends, and attending her kids’ activities from playing sports to showing pigs. She also enjoys cheering on OSU football in the fall season. Shayla’s responsibilities at MTC consist of managing performance and setting goals/expectations for the sales and marketing team, being responsible for all aspects of staff training, evaluating target markets for products and services, and proposing and meeting the annual sales and marketing budget. “My favorite thing about working at MTC is working with the staff and teams. Each day is different! I enjoy working with business customers so they have the latest technology available to them as well doing all the Sales and Marketing daily tasks”.

Jessica Andrews- Marketing & Business Sales Specialist, 2009

Jessica and her husband Tony have two kids, Kolt and Kinzie. She enjoys playing and watching sports, specifically KC Chiefs Football, KU Basketball and US Women’s Soccer. Jessica also enjoys going to the lake and hanging out with family and friends. At MTC, Jessica’s daily responsibilities include evaluating new markets, products and services, assisting in development and implementation of marketing strategies and promotions, maintaining online presence, and conducting customer penetration and competitive analysis reports. “My favorite thing about working at MTC are my coworkers! Not only do they take pride in helping our customers, but they take a great interest & care in their employees & employees families”.

Phoebe Lamb- Customer Service/Sales Representative, 2015

Phoebe and her husband Antowine have two fur babies. She enjoys being outside, spending time with family, watching movies and playing with her dogs. At MTC, Phoebe’s responsibilities include selling products & services, identifying and resolving customer concerns, handling the design work, and working with the HAW spell out Home and Wellness team with Pendants and the Senior Safety System. “My favorite thing about working at MTC are my coworkers. We are like a big family and everyone works so well together it makes the time enjoyable!”

Cassie Taylor- Customer Service/Sales Representative, 2016

Cassie has been married for 15 years to her best friend. They have three daughters, Molly, Roma and Shadie. She loves spending time with her family, learning new things and growing together. Cassie loves to shop and lives and breathes Dodger baseball. Her daily responsibilities at MTC include selling products & services, identifying and resolving customer concerns, completing daily deposits and reports and working with the Home and Wellness team with Pendants and the Senior Safety System. “My favorite thing about working at MTC is the flexibility that our family oriented management allows us to have. I get to be there for my family when they need me, and that says a lot about what MTC stands for”.

Dave White- Sales & Business Development, 2018

Dave and his wife Leanna have two sons, Seth and Heath. In his personal time, he likes wood working and spending time with his wife and boys. Dave’s responsibilities at MTC include presenting and selling company products/services to current and potential customers, following up on new leads and referrals, keeping current on and understanding products and services offered, and establishing and maintaining current and potential client relationships. “The best thing about working at MTC are the people! They are great folks and fun to work with!”